Yes, we provide free round-trip delivery and pick-up for rentals totaling over $200 and that are within 20 miles of Kyle. Out of town deliveries and rentals with totals under $200 will have a pre disclosed fee. Our delivery rates are based on the distance from our location in Kyle and also cover our expenses for mileage, loading and unloading.
No. We find it easier to deliver our vintage items as we are able to ensure proper transportation and loading and unloading. Because we take full responsibility for moving our vintage items, there is less chance of damage. *Extra charges will still apply if rental items are missing or damaged upon pick up.
Items can be rented for up to 24 hours. We will generally return at the end of your reception, or the following morning to pick up rental items from your venue.
- Please be aware that once the rental agreement is signed and your date is scheduled, the pieces you selected are no longer available for others to rent for that date.
- You may cancel and receive a full refund if the cancellation date is over 90 days from your event date.
- You may cancel and receive a partial refund if the cancellation date is between 30 – 90 days from your event date.
- No refund will be issued if the cancellation date is less than 30 days prior to your event date.
Yes! Up to 48 hours prior to your event date, you may order additional items (if available) and/or change your rental order for different items of equal value.
Let us know! We go out of our way to provide you with everything you’re dreaming of for your event.
We realize normal wear and tear is expected. However, we do require a valid Visa or MasterCard on file in the event of irreparable damage or lost items. Many of our items are vintage and one of a kind, so we ask that you ensure that our items are secure, handled appropriately and protected from inclement weather. In the event there are minor repairs required, we will do our best to clean or fix items ourselves, but if that’s not possible or a piece needs to be replaced, the client will be billed the repair or replacement cost. Luckily, because we have such great clients, this rarely happens!
Though we are normally blessed with beautiful weather in the Central Texas area, bad weather/rain occasionally happens. In this situation, we ask that you agree to either have your items placed inside the venue (space permitting).
Absolutely! We encourage our clients to incorporate personal and sentimental items whenever and wherever possible. During our consultation, we can make suggestions based upon your theme and hobbies and interests.
Yes. To protect both parties, a straightforward rental agreement must be signed prior to delivery or pick up of items. A valid credit card is required (in the event of missing or irreparably damaged items, renter agrees to pay for replacement cost of items).